Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Best Offshore Casinos. We cover offshore online casinos that accept US players — sites licensed outside the United States, in places like Curaçao, Anjouan or Costa Rica, which sit in a legal grey area for American players and carry none of the protections a state-regulated operator would owe you. Reader messages about payouts, bonus terms and out-of-date information are a real part of how we keep those reviews honest, so we read all of them.
You must be 21 or older to gamble at the sites we write about, and in some cases 18 — check the operator's own terms and your state's rules before you open an account. If gambling is causing you or someone close to you harm, call 1-800-GAMBLER for free, confidential help, 24 hours a day.
How to reach the editorial team
Email is the only channel we run. Write to [email protected] and a member of the team will read it. We don't operate a phone line, a live chat or social accounts, and we will never ask you for a password, a seed phrase, a wallet key or a copy of your ID.
A few details make a reply faster and more useful:
- Which casino you're writing about — name it exactly, since several offshore brands use similar names.
- Dates, in US format, for anything time-sensitive: when you deposited, when you requested a withdrawal, when a bonus expired.
- What you were told — a paste of the operator's support reply or the relevant bonus term beats a summary.
- Your state, if the question involves eligibility or payment availability. Rules and payment acceptance vary considerably across the US.
Please don't send screenshots containing your full account number, card number or government ID. We don't need them and we'd rather you didn't have that sitting in an inbox.
What we can help with — and what we can't
| You contact us about | What happens |
|---|---|
| A factual error, stale bonus term or dead offer on our site | We re-check the operator's published terms and correct or pull the claim. This is the message we act on fastest. |
| A delayed or refused withdrawal at a listed casino | We log it, look for a pattern across reports, and it can affect a site's rating or removal. We cannot recover your money or force a payment. |
| Questions about how bonuses, rollover or crypto payouts work | We'll answer in general terms and point you to the relevant page. |
| Partnership, affiliate or media enquiries | Routed to the commercial side. It does not reach the people who set rankings. |
| Account access, KYC documents, locked balances, bonus disputes | Only the casino can resolve these. We're a publisher, not an operator, agent or regulator. |
| Legal or tax questions about offshore gambling winnings | We'll share general background only. Consult a qualified attorney or tax professional — nothing we publish is advice. |
We aim to reply within two business days. Correction reports usually get a same-week turnaround because they change what other readers see.
Where our money comes from
Some links on this site are commercial. If you open an account through one, Best Offshore Casinos may earn a commission from the operator, at no extra cost to you. That relationship pays for the site; it does not buy a position, a rating or a soft write-up. We've dropped listed brands over payout complaints before, and a paying partner gets the same limitations printed next to its name as anyone else. If you think a specific review reads like it was bought, say so in an email and name the section — that's a fair challenge and we'll answer it.
Reader reports that changed a listing
To show what's actually useful to us, here's the kind of detail readers raise about the brands at the top of our rankings — and why each one is on the list in the first place.
Raging Bull
Our highest-rated listing at 10.0, and the one we get the most bonus questions about. It's here because the welcome package is unusually large for an offshore site and the slot library is deep, which suits players who want volume rather than a quick in-and-out session. The advertised offer is 410% up to $10,000 plus 50 free spins. Before you claim it: match bonuses of that size come with rollover requirements, maximum cashout caps and expiry windows, and at offshore casinos those terms can be strict enough that the headline number is not what you can realistically withdraw. Read the bonus terms on the operator's site, and email us if they differ from what we've published. The limitation worth naming: a bonus this large generally means high wagering, and large-balance withdrawals here attract full KYC — expect document checks and expect them to take time.
Magician Bet
Rated 9.8, and the one we point to when someone writes in frustrated by rollover math. The offer is 101% no wagering, which is the rarer structure: no playthrough on the bonus itself. That still leaves eligibility rules, minimum deposits, game restrictions and time limits to check, so "no wagering" is not the same as "no conditions". The trade-off is that the headline percentage is far smaller than what the big match sites advertise, so value-hunters chasing a four-figure bonus balance will find it thin. Reader reports on payout timing here are the ones we most want.
Slots of Vegas
Also 9.8. It earns its spot on slot range and a bonus tied to a specific game — 375% bonus plus 50 free spins on Cash Chaser — which matters because game-specific spins only count toward wagering on that title, and wins from free spins usually carry their own cap. Check the maximum conversion before you assume a spins win is yours. The limitation: like most match-bonus sites in this bracket, the rollover applies to deposit and bonus in many cases, and low-RTP or high-volatility slots can burn a balance long before the requirement clears.
Where the rest sit
Uptown Aces (9.5, 600% for new players), Card Crush (9.5, instant welcome reward of 2 mystery coins and 5 cards), Zumba Cards (9.5, 250% deposit bonus up to 250 SC), BetUS (9.4, 200% up to $4,000 for new players), Amazon Jackpots (9.1, 4 posters plus 40 free SC plus bonus wheel for $20), Slots and Casino (9.1, 500% up to $2,500 across three deposits) and Bets.FM (9.0, 225% deposit bonus up to 1 BTC plus 225 free spins) all carry their own wagering, eligibility and time conditions, published by the operator. Note the difference in currency: some of these run sweepstakes coin balances rather than a USD cash account, and one is denominated in Bitcoin. Those are not interchangeable, and a crypto-denominated bonus carries price volatility on top of everything else.
Payment and payout questions we get most
Banking is the single biggest source of reader email, because it's where offshore sites differ most from anything regulated. In broad terms, across the operators we cover:
- Crypto — Bitcoin, Ethereum, Litecoin and stablecoins like USDT and USDC are the most widely accepted routes at offshore casinos, and usually the fastest to withdraw. Speed is advertised, not something we've measured. Network fees apply, and the dollar value of a coin balance can move while a withdrawal is pending.
- Bank cards — Visa and Mastercard deposits from US issuers are frequently declined for offshore gambling merchants. Availability varies by bank and by state, so verify before relying on it.
- Bank wire and money transfer — generally slower, often with higher minimums and a fee on either end.
Every operator sets its own payout limits, weekly or monthly caps, withdrawal fees and processing times, and most require KYC verification before a first cashout — even where the marketing suggests lighter checks. If a published limit or fee on our site no longer matches what you're seeing, that's exactly the correction we want. All figures we publish were last verified Sep 25, 2026.
Beyond casino games
Several brands we list run more than a casino. BetUS, for example, is known primarily as a sportsbook alongside its casino product, and sports betting works differently: minimum qualifying odds on bonus bets, per-event limits and settlement rules replace slot rollover. Others run poker rooms, bingo or racebooks under the same account and wallet. That matters for two reasons — a bonus granted in the casino often can't be cleared on sportsbook wagers, and a single account balance shared across products can complicate a withdrawal. If you're writing to us about a bonus, tell us which product it was issued in.
Legal standing, eligibility and what we won't tell you
The sites we review are licensed offshore and accept US players. Accepting US customers is not the same as being authorized to serve them: none of them holds a license from a US state gaming commission or board, and none is regulated by one. Some states license and regulate online casino gaming, some license sports betting only, and many restrict or prohibit both. Your own state's law decides what applies to you, and it is on you to check it.
What follows from that, plainly: there are no segregated player funds backed by a US regulator, no state dispute-resolution process, no guaranteed payout, and no state-verified RTP or RNG certification behind the games. Some offshore operators publish third-party RNG certification or provably fair mechanics; that is the operator's claim, not a state audit. Offshore sites may also lack the deposit limits, cooling-off periods and self-exclusion tools that regulated US operators are required to provide. Money you deposit can be lost, and there is a real additional risk that an offshore site delays or refuses to pay.
On tax and legality, we'll give you general background and nothing more. Talk to a qualified attorney or tax professional about your own situation. And if you're in a state with no legal online casino and are weighing your options, our comparison of Best Non GamStop Casinos 2026 covers adjacent ground.
If the message is about gambling harm
Tell us, and we'll reply with support resources rather than casino links. Free, confidential help is available in the US at any hour on 1-800-GAMBLER. If you'd rather not email at all, that number is the better call — no account, no site and no bonus is worth a problem that's getting worse. Play only with money you can afford to lose, and never deposit to recover a previous loss.
Content on Best Offshore Casinos is researched and reviewed rather than tested — we verify terms against what operators publish, and we don't claim to have deposited or withdrawn anywhere. Ratings are our editorial assessment, not customer-review scores. Editorial contact: Lauren Pierce, via [email protected]. Take your time with anything you send — there's no deadline at this end.